Terms Of Service

Overview

This website is operated by our store. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Products

All products are subject to availability. Because our bags are made to order and crafted from natural materials, slight variations in color, grain, or pattern may occur. These variations are considered part of the product’s unique character.

We reserve the right to modify or discontinue products at any time without notice.

Pricing

All prices are listed in the currency displayed at checkout. We reserve the right to change pricing at any time without prior notice.

Accuracy of Information

We strive to ensure product descriptions and images are accurate, but we cannot guarantee that all information on the site is always complete, current, or error-free.

Intellectual Property

All content on this website including images, text, logos, and designs are the property of the brand and may not be used or reproduced without permission.

Limitation of Liability

We are not liable for any damages arising from the use of this website or products purchased from it, except where required by law.

Changes to Terms

We reserve the right to update or change these Terms of Service at any time.

Shipping Policy

Production Time

All bags are made to order. Production typically takes approximately 14 days before shipment.

Shipping Times

Shipping times vary depending on your location. Once your order is completed and shipped, you will receive tracking information.

International Shipping

We ship internationally. Shipping rates and delivery times may vary depending on the destination country.

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, or other circumstances outside our control.

Refund & Return Policy

Made-to-Order Items

Because each bag is made to order, we generally do not accept returns or exchanges unless the item arrives damaged or there is a manufacturing defect.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue so we can assist in resolving the matter.